← Customer storiesTravel · Fortune 500

6 production models, deployed by non-technical teams.

A Fortune 500 travel company was bottlenecked on data science. Plexe put model-building in the hands of its product and analytics teams, and shipped a new recommendations model that lifted conversion.

+7%
conversion uplift, A/B tested
6
models live, run by PMs and analysts

The challenge

  • PMs waited weeks for data science to build models
  • The recommendation engine underperformed on conversion
  • Marketing ran on broad segments, not ML
  • Insights were locked behind technical skillsets

What we built

  • PMs and analysts deploy models independently
  • A new recommendations model, live and A/B tested against the incumbent
  • 6 production models powering targeted campaigns
  • A self-serve platform for non-technical users

Results

  • +7% conversion uplift, A/B tested
  • 6 models live, run by PMs and analysts